Text Only Site

Part 1 - Knowledge Based Training & Assessment

This section of the course covers the following topics:

• Introduction to wheel clamping and removals
• Legislation relating to vehicle immobilisation
• Private Security Industry Act 2001
• Common Law
• Civil Law
• Equal Opportunities
• Customer Care & social Skills
• Signs, lines and enforcement vehicles
• Vehicle registration marks
• Health & Safety
• When to clamp and when to remove vehicles
• Discretionary Parking:
• The Blue Badge Scheme
• Health Emergency Badges
• Vehicle Removal procedures
• Completing paperwork
• Appeals Process
• Practical case studies (clamping, removal and paperwork)
• Use of photography
• The Payment Process
• Radio Procedures

Part 2 - Practical, Scenario based, Training & Assessment

This section of the course covers the following topics:

• Assessment and reduction of the risk of violence in the workplace
• The Law
• Identification of behaviour that indicates escalation towards violence
• Appropriate measures to avoid, calm or defuse the situation
• Post incident considerations and learning from conflict