Effective crisis management is a crucial component of a successful business plan.
Invariably a crisis hits without warning, creating the need for rapid effective “emergency” response. Damage control, containment and limitation is essential to prevent a crisis from escalating – rapid, effective decisions are required.
A crisis managed effectively from the outset can minimise the impact on an organisation – if handled correctly a crisis can even enhance the reputation and credibility of both the organisation and its managers. If handled incorrectly, it can cause irreparable harm.
As important as dealing with any emergency situation is dealing with perceptions – what the public and customer thinks happened. This should be planned in the same way you would plan to mitigate against damage to property or injuries to people. Planning for perception will also protect your organisation’s image/credibility and its ability to recover after a crisis.
Our expertise is built on real life experience, not on text book theory and a number of leading companies from a range of business sectors retain Linx International as their specialist Security Advisor as support to their CM team